top of page
Search
Writer's picture: Just Service GlobalJust Service Global

.......A note of concern for us all,


As the head of a growing IFA network, offering solutions to firms servicing expats, I share in the despair on what has happened to each firm’s AUM and the recurring income arising from it. We are all this together - with future revenues down by 25%+ already. This is the revenue most of us use to pay for admin. Once again, it is those firms on their own (not being a part of a network or co-operative) who will be hit the hardest.


And new business prospects also look bleak in the short term.

And things may get worse.


This is the time when both clients and the owners of advisory firms can easily become defensive. As with the sharemarket, instead of "selling" there are always opportunities in a bear market. In this case, it may be the opportunity to join a network, merge with another company or otherwise be acquired (the third one not being so desirable because the business value will have reduced).  We must all focus on reducing our costs and putting more resources into further lifting recurring, fee-based revenue from our remaining AUM.


There are opportunities out there - we need to find them.


If you are open to a discussion I suggest now is a good time to look at options.


Regards 

Phil Neilson


For more information email Phil Neilson at phil@justserviceglobal.com

6 views0 comments

The team at Just Service Global hope all clients using our service are staying safe and taking due care in such difficult times.


We take this opportunity to offer some contrasting views from assorted sources:


During Times of Market Volatility and High Emotions...TAKE A DEEP BREATH AND remain calm


Source: Asia Wealth Investment Daily


Every crash is unique and different. Every crash is unforeseen (although sometimes broadly predicted), and shocking. Every crash is exacerbated by fear and bad reactions. But all crashes have certain features in common:


There’s a market drop, a period the markets are in the doldrums, and a recovery. Sometimes the crash actually takes over a year to reach its trough. Sometimes the doldrums lasts for a couple of years.


The last crash (2008) took just over 4 years to return the FTSE all-share to pre crash levels.


Traditionally an investment advisers role during each of these three phases is to advise their clients to hold, hold and buy, whilst clients instinctively want to sell, sell and hold during the same periods.


Why the 2020 Stock Market Crash Is the Wealth-Building Opportunity of a Lifetime


Source: Investors Trust


We’re only a few months into 2020, and already it’s shaping up to be one of the most volatile years in financial history. 10% swings are becoming common, as investors scramble to make sense of changing market conditions.


In such an environment, most peoples’ natural instinct is to panic. As an investor, you need to do the opposite. In fact, widespread panic is all the more reason to stay the course. The more investors pull their money out of the markets, the cheaper stocks will get. That means higher dividend yields and bigger returns on the inevitable upswing. In fact, if oil recovers and the corona-virus passes, this month will prove to have been the wealth-building opportunity of a lifetime. Here’s why.


Stock prices are falling even in industries that will thrive


Not all industries will be hurt by the market conditions we’re seeing right now. In fact, some will benefit from them: dollar stores are a prime example. Despite this, nearly all stocks are seeing their prices fall. That includes companies whose earnings will be affected by this downturn and those that won’t be. Obviously, some good companies are getting unfairly beaten down. 


As scary as it is, the stock market has fallen over 10% 37 other times in the last 70 years. And it comes back every time, meaning that buying during a correction can produce out sized long-term gains.  


With time on your side, focus on the long term and take advantage of strategies to help secure your investments.


Dollar Cost Averaging

The strategy of placing a fixed dollar amount into a given investment on a regular basis. It takes place each month regardless of what’s happening in the financial markets. Rather than purchasing shares all at once at the same price, with dollar cost averaging, you are spreading out the purchasing of shares at different times and rates. Thus, this strategy eliminates the issue of market timing, as the investor’s returns are determined by an overall trend of the given stock as opposed to the investor’s specific entry price.


Keep Contributing

Just because the markets are volatile, it does not mean you have to lose your focus and alter your contributions. It is important to maintain your current contributions and focus on the long-term goal.


In conclusion, from our team at Just Service:


The question always arises of what one should do with their investments in a Bear market. There is no easy answer however we will repeat advice that has been given via our communications over the last 12 months. For guidance, our house view is bearish i.e. we believe the market generally trend down over the next couple of years. This is primarily because of an 11 year Bull market where the markets have been trending positively. It has been the longest Bull market in history.


But taking a defensive position with your investments does need to be considered along with other factors. The most significant factors are 1. Whether your investments are sitting in products where you contribute on a regular basis and 2. your time horizon. It should be a given that your risk profile always drives the asset allocation i.e. what asset classes your money is invested in and the corresponding risks of each holding.


For those who have products where you invest on a regular basis and you have at least two for three more years of investing ahead of you, do not worry too much about the markets as the concept of "dollar cost averaging" will mean you should still receive a good return on your funds even in volatile or downward trending markets.


Having said this, if you have built up a large holding within an investment product where you make regular contributions you should still treat the existing holdings as a lump sum that should be positioned very defensively.

This brings us to single contribution investments. Unless you are extremely brave with an adventurous risk profile, today's environment is one in which your investment portfolios should be very conservative/defensive. Some hedge products would not be considered conservative but they can be very important when markets are trending down.


If you have any doubt at all about your existing investments and how well positioned they are, talk to your Just Service adviser with the greatest of urgency.


As always talk to your adviser within the Just Service network if you would like information or otherwise review your savings, investment or pension plans.


For all enquiries email info@justserviceglobal.com


Regards

The Just Service Client Service Team


All content provided is for informational purposes only. Just Service makes no representations as to the accuracy or completeness of any information contained or found by following any link. Just Service will not be liable for any errors or omissions in this information nor the availability of it. Just Service will not be liable for any losses, injuries, or damages from the display or use of this information. This policy is subject to change at any time.


9 views0 comments
Writer's picture: Just Service GlobalJust Service Global

Presented by Just Service Global: offering a technology partner and network solution to International IFA firms:

  1. Platforms can offer more than just low costs

Technology can help alert advisers when their clients really need them.


Fund platforms have become a vital part of the financial advice space. They have been battling it out to get attention from advisers given their past dependency on life insurance products and tools provided by insurance companies e.g. adviser portals. These are no longer sufficient.


How do platforms, including networks with platforms, differentiate themselves in a world where it has become increasingly important for business owners to offer their advisers more product/service solutions?


New age platforms arguably are now the most important thing that will ensure survival, let alone growth, including lower admin costs and deliver more value for clients and advisers.


In the past, advisers can handle realistically between 50 to 70 clients. With the right platform this can be 100 or even 150 clients. Platforms help advisers to be more productive. It will increasingly have a massive impact on an industry who currently average less than 20 basis points on their total assets under management (clearly not sustainable at that low level).


Each owner needs to pick a platform that will best serve them in terms of efficiency and value to both advisers and clients.


The real efficiencies come from the software itself not about margins.


If you have access to the right technology you can innovate and create additional value, efficiencies and more exit strategies for the owner.

  1. How technology can help manage client portfolios

Some interesting comments from Yodelar UK, a portfolio manager in the UK.


They regularly review portfolios for investors and find 9 of 10 contain poor performing funds, funds that consistently perform in the worst 25% of the sector.


Most investors are unaware they are invested in poor performing funds and that inefficient, poor performing fund managers may dramatically affect their future wealth.


New age applications can alert an adviser to poor performing funds held within client portfolios and give them the opportunity to demonstrate how their service can now help add value (making the charging or advisory fees much easier to justify).


Yodelar also reviewed almost 8000 pension funds, 4300 life funds and 2400 unit trust funds. Each of these funds were then provided with a performance rating based on how they performed within their sector compared with all other same sector competing funds.  St James Place had 117 funds and 93 funds that showed low ratings. ( where they consistently ranked worse than 50% of competing funds-usually bottom quartile: this means 80% of their funds underperformed).


Abbey Life in second place followed by HBOS and Lloyds TSB.

  1. What are the potential benefits of joining a network?

It can be advantageous in particular for smaller firms because a network would usually handle both regulatory and legal responsibilities necessary to continue to provide advisory services For individuals running firms they need to be honest in assessing their firm’s current capabilities and competencies and consider their weaknesses – particularly relevant in order to stay relevant (and of value) to advisers and clients.


 A quick summary of the benefits of becoming part of a network:


Firstly, the benefits you would expect any professional network to provide:


- Licensing umbrella = more certainty of retaining all revenues from institutions

- Backroom administration = lower admin costs

- regular communication to clients to keep them engaged = more client engagement for up and cross-selling

- new business processing 

- recurring commissions/fee tracking and payment

- access to a broader range of products


The Just Service Global Network has all of these capabilities plus exclusive to our partners are:


- model portfolios (regulars, singles and open architecture bonds/fund platforms)

- monthly valuation update to clients including uploading our mobile app

- regular blogs and other marketing content to clients

- online partner Dashboard - includes two click view to any client valuation and alerts

- online portfolio review app (to lift return on your AUM) - including auto-populated switch forms following portfolio changes

- easy tracking of client review histories

……..and more applications currently being built


As always talk to your adviser within the Just Service network if you would like information or otherwise review your savings, investment or pension plans.

For all enquiries email info@justserviceglobal.com


Regards

The Just Service Client Service Team


All content provided is for informational purposes only. Just Service makes no representations as to the accuracy or completeness of any information contained or found by following any link. Just Service will not be liable for any errors or omissions in this information nor the availability of it. Just Service will not be liable for any losses, injuries, or damages from the display or use of this information. This policy is subject to change at any time.

20 views0 comments
bottom of page